As the entire
corporate world is witnessing a paradigm shift in systems, processes,
strategies, it would warrant creation of new competencies and capabilities on
an on-going basis for which an environment of continuous learning would have to
be created so as to enhance knowledge and skills.
In the information age, we have
to send, receive, and process huge numbers of messages every day. The communication in all forms and on daily basis is
utmost importance. Both giving and receiving.
It is often that communication
determines success. It is simply impossible to become a great leader without
being a great communicator .Communication is most talked and least understood
area of human behaviour.
Effective communication is rarely
taught and even rarely learnt in our society. Effective communication helps us better understand a person
or situation and enables us to resolve differences, build trust and respect,
and create environments where creative ideas, problem solving, affection, and
caring can flourish. Superior communication skills are unquestionably
vital to living a life by your own design.
How
can you galvanize, inspire or guide others if you don’t communicate in a clear,
credible, authentic way?
Here
are the five enablers of effective communication.
Making It Simple
Effective
leaders distil complex thoughts and strategies into simple, memorable terms
that colleagues and customers can grasp and act upon. If you’re having trouble
distilling something to its essence, it may be that you don’t understand it.
Aristotle
was asked to tell his philosophy in two simple words: He said : simplify…
simplify
The purpose of
language is to convey the meaning. If you can do so with minimum and simple
words-you have won.I am poor at remembering words. My vocabulary comprises
of 300 words in all.But I have never felt short of words while expressing
myself as I came to know that many of us have the same kind of vocabulary.
If we come
across a word we do not know, we would refer a good dictionary, but if we see so many words we do not know, we stop
reading !!!!! In other words the reader would lose the pleasure of reading when he passes through the words, not known to him or difficult to understand.
Often, executives will opt for
the sanitized “corporate voice” instead of their own because they think the
former is more eloquent; more appropriate. Understand the environment,the
audience ( at receiving end ) ,the culture and try and communicate in their
language.This way you will be able to connect directly and engage effectively
with your audience be it verbal or written communication.
Be Genuine and Real
People respect real. People follow real. Don’t disguise who you are. Be
genuine, and people will respect you for it.
Be Visible
Visibility is about letting your key stakeholders get a feel for who you
are and what you care about.
Stop-Look and Listen
Remember that effective
communication is two-way. Good leaders know how to ask good questions, and then
listen with both their eyes and ears.
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